Contact
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How do I contact someone about my order? Should you have any concerns about your order, please use CONTACT form. If possible, please include your order number in the subject to help us better assist you.
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What methods of payment are accepted? SHOP RAVEN accepts all major credit cards.
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When will my order ship? Please allow 14 calendar days for initial shipping process to take place.
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Will I receive an email when my order is shipped? Unfortunately, Big Cartel's system does not notify customers when orders are shipped. To inquire about your order, please use CONTACT
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When will my package arrive? Please allow 5-10 business days for delivery within the United States. International delivery estimates are unavailable due to various customary laws.
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Can I order from outside of the United States? Yes, however, international delivery estimates are unavailable.
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Can I upgrade to expedited shipping? Yes, please use CONTACT form prior to placing order for shipping inquiries.
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Is tracking available? Tracking is unavailable by default to make shipping costs more affordable.